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Technical Support

Please use this Technical Support contact form when experiencing technical issues that aren't covered in the above Help section. Please provide all requested information. We will be in contact with you within one business day after receiving your information.

Questions and/or requests for further information related to various permits/programs should be directed to the appropriate department. Contact information for each department associated with Citizen Access can be found above under Contacts.



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Help

Registering a User Account

Instructions on how to create a user account


Check Your Permit Status

Instructions on how to review a permit's processing status


Search for a Permit Record

Instructions on how to look up a permit record


Film Permits

Instructions and forms for film permit applicants.


Mobile Home Park Rent Increase

Video guide for rent increase applicants.


Cross Connection Users

Instructions for Cross-Connection users on how to navigate the system and find information related to backflow devices.


Web Browser Requirements

A list of internet browsers compatible with VC Citizen Access


Online Payment Process

Instructions on how to pay for permit fees online using a credit card


Track Your Online Payments

Information about Official Payments and their charges, and instructions on how to print a copy of your receipt or view your payment history.


Reports

Instructions on accessing reports in Citizen Access such as Planning's Approved Zoning Clearances Report and Environmental Health's Backflow Test Report

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Contacts

Building & Safety Division

3rd Floor of Hall of Administration
(805) 654-2771
800 S. Victoria Av.
Ventura CA 93009
7:30 AM - 4:30 PM

East County Office
(805) 582-8064
3855-F Alamo Street Room 2nd Floor #2019A
Simi Valley CA 93065
7:30 AM – 4:30 PM

Code Compliance

3rd Floor of Hall of Administration
(805) 654-2463
800 S. Victoria Av.
Ventura CA 93009
7:30 AM - 4:30 PM


County Surveyor's Office

3rd Floor of Hall of Administration
(805) 654-2068
800 S. Victoria Av.
Ventura CA 93009
7:30 AM - 4:30 PM


Public Health – Lead Abatement

(805) 981-5228
Email Us


PWA Development Services

3rd Floor of Hall of Administration
(805) 654-2030
800 S. Victoria Av.
Ventura CA 93009
8 AM - 4:30 PM


Environmental Health Division

3rd Floor of Hall of Administration
(805) 654-2813
800 S. Victoria Av.
Ventura CA 93009
8 AM - 5 PM


Fire Protection District

(805) 389-9738
165 Durley Ave.
Camarillo CA 93010
8 AM - 5 PM


Integrated Waste Management

Main Floor of Hall of Administration
(805) 658-4321
800 S. Victoria Av.
Ventura CA 93009
8 AM - 5 PM


Planning Division

3rd Floor of Hall of Administration
(805) 654-2805
800 S. Victoria Av.
Ventura CA 93009
7:30 AM - 4:30 PM


Transportation Division

3rd Floor of Hall of Administration
(805) 654-2049
800 S. Victoria Av.
Ventura CA 93009
8 AM - 4:30 PM


Watershed Protection Agency

3rd Floor of Hall of Administration
(805) 650-4060
800 S. Victoria Av.
Ventura CA 93009
8 AM – 4 PM

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Resources

Find Your APN

Look up your Assessor’s Parcel Number.

One-Stop Permitting Website

Find more information and resources regarding the County's discretionary land use permitting process.

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